Frequently asked questions

FAQ

01 Do You Offer Grooming Services?

Yes, we are a full service dog grooming salon that also includes self-bathing stations. Check out our entire service offering HERE!

02 Do You Offer Drop-Off/Doggy Daycare Services

Not currently, we plan to offer grooming and celebrity drop-off services in the next few months.

03 IS YOUR BUSINESS SAFE FOR MY DOG?

Absolutely! Collar & Comb® was built with a dog-first approach. Everything we offer, from our CBD treats to our surgical grade wash basins, are completely safe for you and especially your pooch!

04 IS THERE PARKING?

Yes, there is paid street parking directly in front, only feet away from our front door!

05 CAN I BRING MY OWN SHAMPOO/CONDITIONER?

Yes of course! You can bring your own shampoo if you would like, but we provide everything you will need to wash your dog - pet safe everything of course!

06 WHAT IS HYPOALLERGENIC DOG SHAMPOO/CONDITIONER?

If your dog has sensitive skin and you are trying to avoid dyes, fragrances, and common chemicals that can often trigger an allergic reaction, you could be interested in a hypoallergenic shampoo. Technically the term “hypoallergenic” doesn’t have a legal meaning. Neither ordinary shampoos nor hypoallergenic shampoos are regulated. (Some shampoos that claim to treat an ailment are regulated by the FDA’s Center for Veterinary Medicine; flea and tick shampoos are regulated by the EPA.)

Companies that make hypoallergenic shampoos are usually trying to convey the idea that their products are made without ingredients that often cause a negative reaction in dogs with sensitive skin. However, since there is no legal definition of “hypoallergenic,” none of these products can be guaranteed to be completely free of allergens. That’s not how allergens work. Your dog could be allergic to an ingredient that is completely unique to him. Perhaps no other dog is allergic to that ingredient. It’s virtually impossible for a company to guarantee that one of their products will never cause a reaction in a dog.

All of this means that when it comes to choosing a hypoallergenic shampoo for your dog you should do the following:

  • Know which ingredients are most likely to cause your dog to have a reaction;
  • Read product labels carefully so you can avoid ingredients that would bother your dog;
  • Look for shampoos that don’t contain common allergens.

07 WILL YOU WASH MY DOG FOR ME?

Of course! We offer grooming and bathing services for all dogs. Check out all of our grooming and bathing services HERE!

08 WHAT IS YOUR ADDRESS?

We are located at: 7813 Sunset Blvd. Los Angeles, CA 90046

09 WHAT IS DOTM (DOG OF THE MONTH)?

Dog of the Month (DOTM) is a prestigious award bestowed unto the most exclusive of pooches and down-right-awesome dogs in the Los Angeles area. Winners receive unlimited free washes, custom poo-poo bags, and more – new winner every month!

Click here to see past winners!

Click here to submit your dog for DOTM and win prizes!

10 CAN I LEASE YOUR SPACE FOR EVENTS OR PUPPY BIRTHDAY PARTIES?

Yes, absolutely! Please contact us for more information regarding private events and parties.

Love Us? Review Us!

If you genuinely appreciate the service you received from our pet care professionals, and you haven’t had an opportunity to review us on Yelp; we would be grateful to offer you $5 off per location reviewed on Google/Yelp (up to $30 off) as a token of our appreciation for you helping us grow the online presence of our military veteran-LGBT family owned-small business.